Digital services and delivery
OverQualified sells digital services only: packs of points that are spent on AI tools. There are no subscriptions and nothing is shipped.
Points are added to the account used at checkout as soon as the payment is confirmed.
Point packs and renewals
Each pack is a one-time payment. Nothing renews and nothing is charged again without a new purchase. New accounts also receive free points, and free accounts are topped up to 200 points each month.
Payment methods
You can pay with InstaPay, a bank card (Visa, Mastercard or Meeza), Vodafone Cash or another supported mobile wallet. Payments are handled by a licensed Egyptian payment provider; we never see or store your card details.
Refund eligibility
A points pack can be refunded within 7 days of purchase if none of its points have been used. Once any points from the pack are spent, or after 7 days, the purchase is final, because points are digital goods that cannot be returned once used.
Duplicate charges and purchase errors
If a purchase was made in error, such as a duplicate charge or the wrong pack, contact us within 7 days and we will correct it.
How refunds are returned
Approved refunds are returned to the original payment method within 7 business days. The time until the amount appears in your balance depends on your bank or wallet provider.
Prices and fees
Prices are shown in Egyptian Pounds (EGP) and include all applicable fees.
Request a refund
Contact us within 7 days of purchase. Include the email on your account, the purchase date and your payment reference so we can review your request.